A mailbox at your own address needs two things: the mailbox itself, and DNS records telling the rest of the internet where to deliver and who may send.

Order the mailboxes

Mail plans start at five mailboxes and can be bought on their own or alongside a server on the same invoice. If five is not enough, extra mailboxes are added to an existing plan rather than by buying a second one - see the separate guide.

You give us the domain when ordering. The mailboxes are created on it, and you set their passwords in the client area.

The records

If your domain uses our nameservers, the client area has a button that adds all of these for you. Use it - the records below are for anyone whose DNS is elsewhere.

Delivery, so mail addressed to you reaches our server:

@    MX    10    s1.myemail.ge

Permission, so mail you send is not treated as forged. This is the record whose absence sends your messages to spam:

@    TXT    "v=spf1 mx ~all"

A signature record (DKIM) is issued per domain and shown in the client area - it is long, and its selector is generated for your domain alone, so it cannot be printed here. Copy it from the client area; a guessed selector fails every signature check silently.

Reading and sending

Any mail program works. The server is s1.myemail.ge for both directions: port 993 for reading, port 465 for sending, both encrypted. The username is the full address, not the part before the @.

Do not use the webmail address in a mail program. Webmail is a website at portal.myemail.ge and carries no mail ports at all - a client pointed there simply times out. It is the right address in a browser and the wrong one everywhere else.

Before you announce the address

Send one message to an outside address you can open - a personal Gmail is ideal - and check it arrives in the inbox rather than in spam. Then reply to it and check that comes back.

Two minutes of that will find a wrong MX or a missing SPF record. Finding it after printing the address on a card will not.